Installation of MacOS could not continue

Owned by Ivana Sunaric, created
Nov 25, 2024
2 min read

If you are in the process of creating a bootable drive on an external SSD that will carry a MacOS and Securaze Work application, sometimes an error might appear, preventing you from downloading and / or installing the MacOS on the external SSD.

Although this is not something related to Securaze, there are steps we suggest you take in order to troubleshoot and resolve the issue:

 

  1. Check Network Connection:

    • Ensure the device is connected to a stable and fast internet connection.

    • Test the connection by visiting a few websites or running a speed test.

    • If using Wi-Fi, suggest switching to a wired connection if possible.

  2. Verify Date and Time Settings:

    • Ensure the system clock is correctly set. Incorrect date or time can cause issues connecting to Apple's servers.

    • In macOS Recovery, go to Utilities > Terminal and use the command:to synchronize the time with Apple servers.
      ntpdate -u time.apple.com

  3. Apple Server Status:

    • Check the status of Apple services at Apple's System Status to ensure no outages are affecting downloads.

  4. Retry in Safe Mode:

    • Boot the system in Safe Mode by holding down the Shift key during startup.

    • Attempt the installation again from Safe Mode.

  5. Use macOS Installer from a USB:

    • Create a bootable USB installer using another Mac. This method bypasses the need to download additional content during installation.

    • Refer to Apple’s official guide for creating a bootable installer: Apple's Guide.

  6. Reset NVRAM/PRAM and SMC:

    • Reset NVRAM/PRAM:

      • Shut down the Mac.

      • Turn it on and immediately press and hold Option + Command + P + R for about 20 seconds.

    • Reset SMC (varies by Mac model):

      • For MacBooks with non-removable batteries: Shut down, press Shift + Control + Option on the left side, and the power button simultaneously for 10 seconds, then release.

  7. Perform Disk Utility Check:

    • Boot into macOS Recovery (Command + R on startup).

    • Open Disk Utility, select the disk, and run "First Aid" to check and repair disk errors.

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