Securaze Remote login issue

Owned by Ivana Sunaric, created
Nov 19, 2023
1 min read

The Remote was successfully installed, but you cannot log into the Windows app?

The most probable cause for a failed login attempt is that you are using an outdated Securaze Remote version. At the time of writing this article, the oldest supported version is 3.10.x

To download the newest version, please click on the link that matches your region:

  1. APAC
    https://cdn.securaze.icu/download/remote/release/windows/4.0.2/Securaze%20Remote-4.0.2_apac.exe
    https://cdn.securaze.icu/download/remote/release/windows/4.0.2/Securaze%20Remote-4.0.2_apac.msi

  2. EU
    https://cdn.securaze.icu/download/remote/release/windows/4.0.2/Securaze%20Remote-4.0.2_eu.exe
    https://cdn.securaze.icu/download/remote/release/windows/4.0.2/Securaze%20Remote-4.0.2_eu.msi

  3. US West
    https://cdn.securaze.icu/download/remote/release/windows/4.0.2/Securaze%20Remote-4.0.2_uswest.exe
    https://cdn.securaze.icu/download/remote/release/windows/4.0.2/Securaze%20Remote-4.0.2_uswest.msi