Supported mobile device locks

Even mobile devices with device locks can often be erased and diagnosed using Securaze Mobile. Here is a list of supported locks, and under which processing is possible.

iOS

Lock

Detected natively

Detected using external service (checkESN)

Erasure possible

Diagnose possible

Notes

Lock

Detected natively

Detected using external service (checkESN)

Erasure possible

Diagnose possible

Notes

Pin Lock

Yes

-

Yes*

Yes**

Erasure possible, if the device is manually put into recovery mode before connecting to Securaze Mobile.

** Erasure is needed before Diagnose.

Find My iPhone (FMiP)

Yes

Yes*

Yes**

No

*Requires 3rd Party agreement

** Erasure possible, but FMiP will not be removed

Apple DEP (MDM)

Yes*

-

Yes*

No*

*Depends on the settings of the DEP/MDM profile - Erasure and Diagnose is possible in some cases.

Jailbroken Device

Yes

-

Yes*

Yes*

*Erasure and Diagnose  possible, but not suggested as results could be inaccurate

SIM Card
PIN Lock

Yes

-

Yes*

Yes

*Erasure possible, but SIM Card PIN Lock will not be removed from the card.

Removal of the SIM is recommended and could be necessary

Carrier Network Lock

No*

Yes

Yes

Yes

*Origin network of the device could be detected in some cases - but for better accuracy, use 3rd Party Service integration

eSIM

Yes

-

Yes

Yes

 

Blacklist

-

Yes

Yes*

Yes*

*This will not change the state of Lost/Stolen

Carrier Financial Status

-

Yes

Yes*

Yes*

*This will not change the state of Device Financial Status

Android

 Lock

Detected
Natively

Detected using external
service (checkESN)

Erasure possible

Diagnose possible

Notes

 Lock

Detected
Natively

Detected using external
service (checkESN)

Erasure possible

Diagnose possible

Notes

Pin Lock

Yes*

-

Yes*

No

*Limited to Samsung & LG

(Feature will be available later)

Google Factory Reset Protection (FRP)

Yes

-

Yes

No

 

MDM

Yes*

-

Yes*

No*

*Depends on the settings of the MDM profile. Erasure and Diagnose possible in some cases

Rooted Device

Yes

-

Yes*

Yes*

*Erasure and Diagnose  possible, but note that the results could be inaccurate

SIM Card PIN Lock

Yes

-

Yes*

Yes

*Erasure is possible, but SIM Card PIN Lock could not be removed from the card.

Removal of the SIM could be necessary

Carrier Network Lock

No*

Yes

Yes

Yes

*Origin network of the device could be detected in some cases - but for better accuracy, use 3rd Party Service integration

eSIM

Yes*

-

Yes

Yes

*Detection only for Android 8 and newer - but removal under the erasure process is working on all versions

Blacklist

-

Yes

Yes*

Yes*

*This will not change the state of Lost/Stolen

Carrier Financial Status

-

Yes

Yes*

Yes*

*This will not change the state of Device Financial Status

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